TRI-TEC And Ruckus Provide Intelligent Wireless Technology Solutions For All Industries Including One of Our Favorites; Emerald Downs Racetrack And Casino.

TRI-TEC has retained the honor and unique privilege of working with one of Washington State’s most renowned and successful live outdoor sporting and gaming venues to help amplify their fan experience. Emerald Downs Racetrack And Casino has been a customer of ours for over 5 years for both their business telephone system and in-depth wireless technology solution. We are excited to share their successful, innovative WiFi case study with you.

“We love working with TRI-TEC for our telecom, networking and enterprise wireless technology needs! TRI-TEC provides excellent planning, installation, integration and on-going support. They are always friendly and helpful with quick response times and are truly a valued extension of our communications and technical support team. TRI-TEC is a great company to work with!” Steve, IT Manager (Emerald Downs)

Our client partnership with such a large fan-based outdoor and indoor venue provided us with a uniquely complex challenge. How do we provide the fastest, most reliable high-density WiFi experience within a wide-spread campus environment while quickly authenticating onboarding and generating revenue with access to Emerald Down’s POS software? In this particular environment, our client elected to implement a traditional wireless technology solution with redundancy in the event of a system failover; offering instant, real-time communications amongst all access points versus a Cloud-based solution where communication with APs can be intermittent. Their infrastructure consists of multiple buildings dispersed over a large geographical area connected via fiber to include:

• Grandstands
• Press Boxes
• Customer Suites
• Retail Establishments
• Entertainment Pavilions
• Restaurants And Bars
• Athlete Staging And Training

Our goal was to help Emerald Downs provide full RF coverage while providing reliable and instant access from a wide range of customer devices such as smartphones, iPads and tablets in a secure setting for all patrons visiting their establishment. Ruckus’ Beamflex+ technology streams packets on an individual basis while blocking other signals thus offering a private, secure user experience. A Ruckus solution is highly sophisticated yet easy to operate. Wherever you go, Ruckus’ adaptive antenna technology insures you have a strong, consistent connection every time!

At TRI-TEC, we recognize that happy clientele results in repeat clientele! This meant we needed to provide a richer customer experience with means for fans to navigate the internet along with providing access to our client’s POS system for an expedient retail and gaming experience. Fans could now make purchases from their seats instead of waiting in long lines to place their bets. Providing instant access to their social media sites further promoted Emerald Downs’ product offerings, generating increased revenue via shared customer experiences. We also wanted to empower them with the ability to track their customer metrics on website activity to capture additional post-event revenue sources. Doing so entailed the proper amount of accessible bandwidth and network resources with a robust wireless technology solution accessible from all guest spaces on campus. We needed to envelope their wide-range facility with enough access points to sustain thousands of concurrent users.

TRI-TEC is honored to align ourselves with Emerald Downs Racetrack And Casino to produce a fun, safe and pleasant customer experience for all patrons and we look forward to our continued partnership for many years to come!

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Fans today expect a fast, reliable wireless technology experience within any arena or large venue facility. Huge gatherings in close proximity demand unique WiFi solutions to accommodate the robust connectivity needs of all while allowing clientele the freedom to move about without limited geographic boundaries. Together, TRI-TEC and Ruckus offer smart roaming and band steering with Ruckus’ patented Beamflex+ adaptive antenna technology so that your connections remain strong and consistent enabling your venue to function intelligently and profitably.  We can help you unlock potential revenue sources with access to POS apps, social media, localized promotions and customer data extraction to further promote your organization’s mission and success with real-time shared customer experiences and tracking metrics.

WiFi is a burgeoning technology demanded by many enterprise industries. TRI-TEC is an authorized reseller of Ruckus Wireless products and has a proven track record of providing smart WiFi solutions and patented technologies to the greater Seattle area. We are able to customize optimal wireless technology infrastructures, providing complete coverage at a fraction of the cost of inferior alternatives. TRI-TEC helps Seattle businesses, hotels, large public venues, schools and government entities support even the most latency-sensitive applications with carrier-level quality and impenetrable security. We help you select and customize flawless wireless services and software from Ruckus Wireless with benefits and features that include:

• Cloud-Based Smart WiFi
• Redundancy
• Scaleable WiFi
• Smart Wireless LAN Controllers
• Complete Reporting And Analytics
• WiFi Infrastructure
• Smarter WiFi RF Simulation
• Mobile Apps And Remote Wireless LAN
• WiFi Service Management
• Fast And Reliable Smart WiFi Access Points
• Adaptive Antenna Technology

Where TRI-TEC delivers the most value isn’t in the quality of the wireless, networking and business phone products we offer. Our expertise resides in our consultation and ability to tailor those technologies to meet our customers’ precise needs. Whether you need smart wireless LAN products for enterprise systems capability, indoor, outdoor, meshed, video, voice, data, 802.11n, 802.11g or 801.11ac tech; or a system that helps you manage thousands of standalone access points, TRI-TEC’s installation and customization of Ruckus’ smart WiFi products will give you a competitive edge. We’ll help you harness and deliver a powerful wireless technology solution worthy of the event your fans come to see for a more engaging customer experience!

Established in 1990 with a focus on customer service, TRI-TEC provides communications, network, Cloud and hybrid solutions to thousands of satisfied customers. Whether you are deploying a new enterprise-wide business phone system, wireless, network, Cloud platform or adding applications to your existing infrastructure; we take the time to educate you and provide solid recommendations. TRI-TEC remains the Greater Seattle Area’s leading on-premises, wireless, Cloud and hybrid Solutions provider.