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Access Your Communications From Anywhere – Anytime With UCaaS.

UCaaS (Unified Communications as a Service) is an on-line service streamlining all your communications integration and collaboration via the Cloud versus traditional circuit switching. For example, think of it as remote, secure housing for all your applications and services without the need for expensive capital or on-site maintenance.

Organizations of all sizes are electing to implement UCaaS technologies to streamline their communications to support single-site, multiple or even global enterprises. Hence, the benefits include:

  • Less Hardware to Maintain
  • Lower Cost of Ownership
  • Ease of Scalability And Mobility
  • Improved Team Collaboration
  • Streamlined Staffing
  • Quick Onboarding And Uploading of Software
  • Increased Flexibility
  • Customized Features And Solutions
  • Pay-As-You-Go Capabilities
  • Disaster Recovery And Business Continuity
  • Geo-Redundancy And More…

UCaaS provides powerful communication features accessible via the Cloud for secure, easy integration of your existing solutions. Accessing services in the Cloud enables you to bundle solutions such as UCaaS, DaaS, SD-WAN and more for robust, single-source communications and collaborations while embracing next-Gen apps and future technologies. As a result, features include:

  • Presence Technology
  • VoIP
  • Voice Mail
  • Instant Messaging
  • Fax
  • Web, Audio And Video Conferencing
  • On-Line Meetings
  • Team Collaboration
  • Contact Center Capabilities
  • Auto-Attendant
  • Interactive Voice Response
  • Call Routing

UCaaS provides seamless connectivity between multiple devices for improved communication and multitasking, whereas, your messages become instantly accessible via whatever mode you choose whether it be mobile, desktop or phone. Any method you elect to use for business communications that is integrated with your UCaaS technology contains an interface that seamlessly interacts with your preferred device.

Additionally, Unified Communications as a Service uses Cloud technology to translate visual and audio information into packet data over SIP trunking, transferring it via web protocols for intended destinations. When hosting your communications in the Cloud, you will always remain current as new digital innovations and feature upgrades evolve. UCaaS spares you the burden of costly hardware upgrades to accommodate your organization’s changing technology needs. Streamlined staffing, remote employee accessibility and mobility are all desirable and cost-effective benefits. Moreover, less hardware means lower cost of operation!

As we all know, disaster recovery, security and business continuity are essential to any business. With Unified Communications as a Service, you have the assurance if one Cloud channel malfunctions, communications are parlayed to another for added resiliency and geo-redundancy from your carrier services provider. As a result, downtime is minimized by redistributing computing resources over varying channels. Furthermore, Unified Communications as a Service will integrate well with your existing applications enabling easy adoption and deployment of the distinct UCaaS features you desire. With an open architecture concept, you are empowered to customize a full Cloud solution or hybrid so that your UCaaS technologies can integrate seamlessly with your existing on-premises hardware.

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In conclusion, TRI-TEC is a leading communications provider and understands the intricacies of establishing an effective UCaaS solution. Established in 1990 with a focus on customer service, TRI-TEC provides communications, network, Cloud and hybrid solutions to thousands of satisfied customers. Whether you are deploying a new enterprise-wide business phone system, network, Cloud platform or adding applications and UCaaS technologies to your existing infrastructure; we take the time to educate you and provide solid recommendations. Above all, TRI-TEC remains the Greater Seattle Area’s leading on-premises, Cloud and Hybrid Solutions provider.