Hospitality Communications Expert; That’s TRI-TEC!
Exceptional hospitality communications is essential for such a customer-driven industry. Travelers expect instant accessibility, privacy, mobility and high-speed internet access with the utmost in personalized care. TRI-TEC understands the magnitude of these demands and we recognize that happy guests result in repeat clientele.
With the perpetual popularity and phenomena of social media reviews, it is essential to capture your customers’ positive feedback instantly via shared social media platforms. Mitel’s robust Hospitality Applications Suite and Multimedia Contact Centers empower you to proactively manage your clientele’s pleasant customer experience in its entirety ensuring your customers will promote your social media visibility for future bookings and revenue. Mitel’s open architecture allows hoteliers the freedom to move between proprietary hardware, private and public Cloud deployments.
TRI-TEC has strategically aligned ourselves with leading manufacturer and carrier service providers empowering us to provide stellar guest services to accommodate all your hospitality communications needs. TRI-TEC remains the leading provider of hotel and hospitality telecommunications solutions within the Pacific Northwest for over 25 years providing secure, reliable voice and data networks that are cost effective and scalable long-term.
Very early on, TRI-TEC captured a large share of the hospitality communications industry due to our extensive experience and expertise within this unique vertical market. It’s our jam so to speak. We have custom-designed, implemented, installed and trained complete voice and data communications solutions for hotels ranging in size from small one-site facilities, to large enterprise-sized luxury resorts dispersed throughout the world. We are manufacturer certified to accommodate all your cabling, wireless, Cloud integration, PMS/POS interfacing and connectivity needs. TRI-TEC promises to provide you with first-class hospitality communications solutions that are flexible, resilient and cost-conscious.
As an Allied Member of the Washington Hospitality Association, TRI-TEC has a genuine expertise in the challenges and trends unique within hospitality. We provide 24-hour support while housing the Pacific Northwest’s largest inventory of spare components readily available should you need. Having created and installed customized hospitality communications solutions for clients throughout the nation for nearly three decades, we have a thorough understanding of how to develop and implement solutions that work for your tourism marketplace. We’ll help you decrease training time with intuitive PMS interfaces, untether staff with mobile working and manage service requests with innovative applications to include:
- On Premises, Hosted Or Hybrid Cloud Platform Solutions
- Voice Over IP And iPGS Mobile Apps
- IP Connect High-Speed Internet Access Management
- Cost-Effective Carrier Services And Structured Cabling
- iConnect Smart Phone And Tablet Integration
- State-of-the-Art Room Phones
- XML Content Delivery to IP Handsets
- Wireless Services And Cordless Front Desk Phones
- Voice Mail Integration With Email
- Auto Attendant And Automatic Call Distribution
- iCharge PMS Integration And HSIA Billing
- InnLine Voice Messaging And Wake Up
- HotelMGR Workflow Management And Analytics
- Guest BYOD And Web Portal Administration
- Audio And Video Conferencing
- Hotel Loyalty Applications
- Location Based Services
- Social Media Rating And Sharing
TRI-TEC Is A Proud Member Of The Washington Hospitality Association
