Trust TRI-TEC’s Consultative Services To Help You
Navigate and Evolve To A Fully Hosted
Communications Solution.
TRI-TEC’s consulting expertise provided guidance that ultimately made us more competent and self-sufficient. The benefits are enormous!
Built upon a foundation of responsibly providing for the prosperity of communities within the Pacific Northwest through continuous improvement and innovation, Kitsap Bank retains a vision focused on sustainable relationships with its employees and clientele. As the preeminent Northwest Bank and a valued partner since 2007, TRI-TEC remains laser-focused in helping one of our most preferred customers exceed their technology objectives while fulfilling their vision and optimizing their bottom line.
Prior to discovering TRI-TEC, Kitsap Bank’s communications solution consisted of a mix of disparate standalone, turn-key PBX systems that did not integrate with one another. An attempt to implement a third-party VoIP platform encountered technical issues. In 2007, TRI-TEC designed and installed an integrated multi-site ShoreTel solution for seamless unified communications, offering one point of central administration to support over twenty locations dispersed geographically. The remote capabilities and flexibilities of their new platform were essential especially during Covid to accommodate remote staff while improving their overall customer experience.
Utilizing cost efficient DID services minimized overhead costs. Through the years, their system has improved overall customer and employee communications offering advanced, easy-to-use applications to continually simplify and expedite customer and client interactions. To remain in line with Kitsap Bank’s unwavering commitment to continually improve through innovation, they are now electing to evolve from their on-prem system to a fully hosted Cloud solution that offers:
Providing financial freedom to their clientele requires that Kitsap Bank staff retain the flexibility to remain available 24×7 while communicating from whatever device preferred. A fully hosted solution designed with the assistance of TRI-TEC provides just that and more!
