Improve Your Customer Engagements And Satisfaction Ratings Via The Manner They Prefer – Voice, Email, Chatbox, Softphone, Text, Video, And More.
Don’t risk jeopardizing a valuable client relationship with poor customer service. Research shows that if you can direct customers to the right resource correctly the first time, you reduce overhead costs and increase client satisfaction. Crush your competition with a business communications solution that provides streamlined efficiencies and mobility via a Cloud, hosted, or on-prem solution.
TRI-TEC telecommunications experts have provided secure, reliable voice and data solutions for many institutions locally and nationally to include small and enterprise-sized financial Institutions, education, government, healthcare, hospitality, small business, retail, real estate, manufacturing, construction, non-profits, and more. We recognize today’s demand for network security, privacy, redundancy, and encryption is more important now than ever. Having a reliable BCDR plan in place with sufficient storage and backup capabilities is no longer an option rather a requirement.
TRI-TEC offers the most comprehensive and cost-effective unified communications solutions available on the market today. Our family of products encompasses enterprise contact centers spanning multiple locations, mobility WFH solutions, instant messaging, web conferencing to connect teams via smartphones, desktops, and tablets as well as fully hosted “aaS” subscription services in the Cloud. We take the time to learn your organization’s communications needs and recommend the most cost-efficient way to exceed your goals. Our solutions help you:
The work TRI-TEC provided to us has
been very thorough and the technicians always take the time to explain their work and what we can do together.
Repeat clientele is essential to your success and we continue to strive for excellency in providing sound, trustworthy telecommunications solutions so that your customers feel confident partnering with you. Trust TRI-TEC’s knowledge and expertise when it comes to installing and implementing a secure hosted, cloud or on-prem communications integration solution.
